In a striking example of technology’s potential pitfalls, Immigration and Customs Enforcement (ICE) recently faced a significant challenge due to an AI tool that misclassified applicants during a recruitment surge. The tool, designed to identify candidates with law enforcement experience, mistakenly flagged numerous individuals as qualified officers based solely on the presence of the word “officer” in their rsums. This oversight led to recruits entering the field without the necessary training, raising questions about the reliability of AI in critical hiring processes.